The effective nonprofit board secretary

The effective nonprofit board secretary

Updated: October 31, 2024
9 min read
nonprofit board secretary
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The nonprofit sector is a major economic force, with over 1.8 million organizations generating $3.7 trillion each year. These are significant numbers which only serve to highlight the importance of corporate governance in nonprofit organizations. 

These organizations are faced with a complex mix of finance, compliance, and mission-focused work. This extensive and varied workload can also mean that nonprofit boards face unique challenges such as a high percentage of burnout and employee turnover rates

Unfortunately, the wider community immediately suffers the consequences of poor governance. Mismanaged resources and inadequate decisions damage public trust, reducing impact. This is why having a capable board secretary is so important.

In this article, we’ll dive into the nonprofit board secretary’s roles and responsibilities. We also describe how tools like board management software simplify their work and support effective governance.

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What is a nonprofit board secretary?

A nonprofit board secretary serves as the main coordinator for board activities, focusing on accurate documentation and mission alignment. However, this includes much more than just recordkeeping. 

While the board secretary ensures shareholder interests and regulatory requirements are met, the nonprofit counterpart focuses on mission integrity. 

Let’s break down the differences to highlight what sets these roles apart.

Aspect Corporate secretaryNonprofit board secretary
Primary focusShareholder relations and regulatory complianceMission alignment and community impact
Decision-making roleSupports profit-driven strategiesEnsures decisions support the organization’s mission and values
Stakeholder interactionManages relationships with shareholders and investorsManages relationships with donors, volunteers, and other board members
Governance supportFocus on legal and corporate governance requirementsFocus on transparent board records and organizational trust
Compliance prioritiesComplex corporate regulationsState nonprofit regulations and reporting

Given the above, the board secretary’s role in a charity or nonprofit entails not only governance support but also prioritizing trust, transparency, and community impact. 

Nonprofit board secretary responsibilities

The secretary’s responsibilities are wide-ranging, covering several of different levels of organizational operation. The following are some of the most important responsibilities of a nonprofit board secretary.

Scheduling board meetings

One of the primary tasks of this position is to run board meetings productively. The secretary coordinates the preparation of meeting agendas together with the board chair or vice chair, including the most pressing matters. Additionally, the secretary must give proper notice to fellow board members in advance. 

During the meeting, the secretary must pay special attention to recording the minutes. The accuracy of these records is crucial, as they can be used in audits, legal inquiries, or internal reviews.

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Maintaining organizational and meeting materials

Keeping a nonprofit’s organizational records is important for following laws and staying accountable. The executive assistant oversees a range of governing documents, including, but not limited to:

  • Bylaws 
  • Policies 
  • Financial reports
  • Tax filings 
  • Meeting minutes 

It is important to note that this special or confidential information must be stored safely, so it’s easy to access when needed. For this reason, a board portal is an ideal solution, offering a secure central repository. 

What is a board portal? Read our dedicated article about its benefits and how it supports effective corporate governance. 

Coordinating communication among board members 

The secretary is often called the communication center of the organization. And for good reason. This person can set the tone of the governing board. In practice, the secretary:   

  • Distributes agendas, reports, and follow-ups.  
  • Helps new board members to understand board dynamics and their roles within the group.
  • Manages feedback and concerns from members, executive director, and board committees. 

Ensuring compliance with nonprofit regulations

The legal obligations of a nonprofit require strict attention to federal, state, and local regulations. Thus, the secretary keeps the board leadership informed of any changes in legal requirements. 

In the next section, we delve into details of the legal side of a nonprofit board secretary’s duties. 

Legal and compliance obligations

The role of the secretary on a nonprofit board covers not just the organizational tasks. It also encompasses essential legal aspects of governance as well. This involves executing the following duties:

  • Following federal and state regulations.
  • Minuting detailed board decisions and official records. 
  • Submitting legal filings in a timely manner.
  • Overseeing bylaws and conflict of interest policies.

Additionally, this governance officer ensures the nonprofit maintains its 501(c)(3) status and complies with all legal and regulatory requirements. Even minor filing errors or missed deadlines can cause serious consequences, such as:

  • Tax-exempt status revoked
  • Donation loss
  • Federal and state tax liabilities

In fact, many nonprofits have had their 501(c)(3) status automatically revoked for failing to file Form 990 for three consecutive years. In 2021 alone, multiple organizations were listed by the IRS for noncompliance, showing how just a few missed deadlines can remove nonprofits from the tax-exempt registry.

For this reason, understanding how to write a secretary report is essential for protecting your organization’s legal standing and tax-exempt status. 

Best practices for nonprofit board secretaries

One of the most important roles of a nonprofit board secretary is to keep meetings organized and on track. This helps the board to discuss key issues without going off course. A simple but effective tip is to prepare a clear agenda and share it with board members at least a week before the meeting. 

Let’s summarize the best practices and tips for the secretary of the board. 

  • Standardize minutes. Use a consistent format to document key decisions, actions, and responsibilities.
  • Draft a dynamic agenda. Prioritize agenda items based on urgency and adjust them when necessary.
  • Use software. Automate minute-taking with board management tools to improve accuracy and organization.
  • Hold executive sessions. Organize closed sessions for sensitive topics but share the outcomes with the full board.
  • Centralize communication. Use board portals to manage records, notify board members, and communicate in real-time.
  • Stay updated on laws. Regularly review IRS requirements and state regulations.
  • Follow trends. Keep up with governance practices like digital records and cybersecurity.
  • Leverage analytics. Use board software to track attendance, voting patterns, and engagement.
  • Board certification. Encourage board members to pursue professional development through certification programs like BoardSource’s Certified Governance Trainer or university-level nonprofit governance courses.
  • Conduct governance audits. Periodically audit your board’s governance practices to ensure alignment with legal standards and best practices.

Challenges faced by nonprofit board secretaries

Nonprofit role is central to the administration of well-functioning companies. However, this multifaceted role comes with its own set of challenges which can be hard to navigate without the right strategies. 

Let’s explore the main challenges nonprofit secretaries face and how to approach them.

Problem №1: operation with limited resources

It’s no secret that nonprofits operate on tight budgets, and it could be getting worse. According to the Fundraising Effectiveness Project, the number of donors in 2022 dropped by 10% which is the first declining shift since 2012.  For secretaries, it adds additional pressure without much administrative support. 

The National Council of Nonprofits revealed that financial factors, such as limited budget and incompatible salaries are the main reasons for staffing issues.

factors affecting nonprofit recruitment and retention
  • Solution: Exploring partnerships with local businesses can reduce expenses while leveraging technology like project management software. Plus, focusing on supporter relations and diversifying funding sources can stabilize financial support despite declining donor numbers.

Problem №2: retention of volunteer board members

Unlike corporate boards, most nonprofit representatives serve voluntarily. Their commitment is laudable since most of them hold other jobs and family responsibilities, limiting the time they can devote to their board work. 

According to the earlier referenced National Council of Nonprofits survey, the workforce shortage crisis continues. In fact, it reports that 74.6% of surveyed organizations are understaffed. 

  • Solution: Financial recognition has a very strong impact on commitment and may also help in attracting more diverse talents. Also, having guidelines for career development and skills improvement inspires board members to remain proactive.

Problem №3: sticking to a mission statement

As nonprofits evolve, they may face the risk of mission drift — where the board’s focus shifts away from the organization’s original purpose. This is often a result of pressures to secure funding or pursue projects that don’t fully align with the core mission.

  • Solution: The Forbes Nonprofit Council recommends board secretaries create a clear framework to evaluate new projects. Regular discussions about the organization’s mission during meetings, along with feedback from staff, volunteers, beneficiaries, and others, allow for assessing the program’s effectiveness.

How does the secretary support the nonprofit’s mission?

A skilled and organized secretary can make a significant impact on a charity board. They bring a lot to the table in ensuring the board stays on track. Here’s how this specialist contributes:

  1. When managed effectively, meetings are a major driver of results. By preparing agendas, sending out materials in advance, and taking clear minutes, the secretary helps keep discussions focused. For example, a local food bank’s board secretary adopted a standardized agenda format which allowed for quicker approvals.
  2. Legal rules and regulations are one of the key secretary of nonprofit board duties. For example, an environmental group benefited when their secretary created a compliance calendar. This helped avoid potential fines, allowing the team to focus on their mission. 
  3. The secretary also supports board members. They help new members understand their roles by providing onboarding materials, training sessions, and everything needed to make them comfortable in their new roles. Take nonprofits in the health sector: the board secretary developed a mentorship program that paired new members with experienced ones.
  4. A dedicated board secretary is essential for keeping track of the organization’s accomplishments and sharing its story. By putting together reports and drafting engaging stories, the secretary helps the board attract new donors

Key takeaways

The board secretary is a vital member of a nonprofit organization. They schedule and manage board meetings, maintain organizational records, ensure legal compliance, and facilitate communication among board members. 

Additionally, they play a crucial role in supporting the board’s governance practices. If they’re to perform so many tasks effectively, they need modern board portal software.   

iDeals Board is a sophisticated web-based platform designed to save time and improve the efficiency of corporate governance. Nonprofit and  can benefit from it in the following ways:

  • More effective meeting management. The agenda builder simplifies creating, customizing, and distributing meeting schedules.
  • Secure document storage. A cloud-based storage system allows one to upload files in multiple formats and share the organization’s records (including bylaws, policies, financial statements, tax filings, and many others.)
  • E-signature. The platform includes electronic signature tools for approving documents and legal filings, reducing the need for physical signatures.
  • Action items tracking. This feature enables secretaries to assign and track action items, monitor progress, and send instant reminders to board members.
  • Integration management. With iDeals Board video integrations and calendars, secretaries manage virtual meetings much more effectively.  

Along with responsive technical support, iDeals Board stands out as a comprehensive solution. Book a demo and test the benefits today!

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FAQs

What are the responsibilities of a nonprofit board secretary?

A nonprofit board secretary keeps precise board meeting minutes, schedules meetings, ensures compliance with regulations, and serves as a point of contact to nonprofit board members. 

Which board member defines the duties of the secretary of a nonprofit board?

The specific duties are defined by the organization’s bylaws and the board of directors, which may vary depending on the nonprofit’s structure and needs.

What kind of personality should a nonprofit secretary have?

They should be highly detail-oriented, organized, and have strong communication skills. A collaborative mindset and the ability to manage multiple tasks may also be useful.

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